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How 888bat Handles Your Personal Data

When you open an account and use bKash, Nagad, or Rocket to fund it, you share information with us — and this policy explains exactly what we collect, how we use it, and what rights you hold.

Data collected at account registrationPayment data via bKash, Nagad, RocketYour right to access or delete dataCookie and device tracking disclosedContact path for data requests
888bat How 888bat Handles Your Personal Data
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We use standard security measures to protect the information stored against your account. Every login on 888bat is protected by OTP verification sent to your registered number, so access requires something only you hold. Here is what we do across the four main areas you should know about.

Cookie and Tracking Disclosure We use cookies to keep you logged in and to understand how you navigate the site. You can adjust cookie settings in your browser at any time, though some functions may not work without them.
Payment Data Security Details from your bKash, Nagad, or Rocket transactions are encrypted in transit. We do not store your full wallet PIN or any authentication credentials from your mobile wallet app.
Data Retention Rules Active account data is kept while your account is open. Once you close your account, we delete personal data that is not required for legal compliance, usually within the period required by applicable regional law.
Requesting Changes or Deletions You can request a copy of your data, ask us to correct inaccuracies, or ask for deletion via live chat or email. We will confirm receipt and tell you the expected timeline before we act.
REACH OUR DATA TEAM

Contact Us About Your Privacy

If you want to review the data we hold, ask us to correct something, or request deletion of your account information, our support team is the right starting point. Reach out through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe, and all requests are handled in line with our data retention obligations.

Team online

Live Chat

Open the chat window on 888bat from any device. Describe your data request and our team will route it to the right person.

Email Support

Send your data access or deletion request by email. Include your registered mobile number so we can locate your account quickly.

Account Help Desk

Log into your account and use the help section to raise a privacy request. This keeps your request tied directly to your account record.

Your Privacy Questions, Directly Answered

These are the questions we hear most often about how 888bat handles personal data. If something is not covered here, our support team can help through live chat or email.

We collect your name, mobile number, and the wallet you use — bKash, Nagad, or Rocket. We use this to verify your account and process payments. Nothing extra is collected without your knowledge.

We do not sell your data. We may share limited details with payment processors handling your bKash, Nagad, or Rocket transactions, or with authorities where required by law in eligible regions.

We keep your data while your account is active. After you close it, we retain only what applicable law requires and delete the rest. The exact period depends on your region's legal requirements.

Yes. Send your request through live chat or email, including your registered mobile number. We will locate your account record and confirm what data we hold, then share it with you securely.

Contact our support team via live chat or the account help desk with a deletion request. We will confirm receipt, advise what we can delete, and let you know the expected timeline.

We use cookies for session management and basic navigation analytics. You can control cookies through your browser settings. Disabling certain cookies may affect how some account features work on your device.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.